Sooner Safer Happier

Focus on Outcomes 

Organisations everywhere are seeking to become more flexible, more adaptable to ever changing market environments and shifting consumer behaviours. Adaptability and agility is a key competitive advantage in order to survive and thrive.

The Sooner Safer Happier movement recognises this culture change is emergent and not easy to get right. Every organisation is unique and there can be no-one-size-fits-all, cookie-cutter approach. It is necessary to be clear about the desired outcomes of agility, about improving Better Value Sooner Safer Happier, as the primary goal.

These measurable outcomes will provide your feedback loop, your compass, to support the continuous improvement of your organisation’s ways of working.

Focus on Outcomes is an example of a ‘pattern’ for business agility: these are lessons learned the hard way, key learnings to help you on your journey to better ways of working in the Age of Digital.

Sooner Safer Happier patterns and antipatterns are created by practitioners based upon experience of enabling change over many years in many organisations; these are offered to help you improve:

• Quality of product/service, built in from the start rather than ‘inspected’ in later
• Customers delight, including internal as well as external customers
• Increased value, guided by leading and lagging measures (such as OKR’s)
• Accelerated pace of change and reduced time to market
• Governance, safety and regulatory compliance – speed with control
• Colleague engagement, higher passion, higher retention and lower burnout
• A lasting cultural change that is sticky

No matter what methodologies are present within your organisation, pursuing a goal of Better Value Sooner Safer Happier can enable you to unlock your organisation’s desired cultural and outcome improvement.