Training and learning resources

“At The Smith Family we have been looking for ways to improve how we work with the aim to deliver more outcomes more quickly to the families and students we support. When the offer was made to me to take part in the BVSSH Patterns and Anti-Patterns course, I viewed it as a chance to be exposed to a new way of thinking about business transformation. The structure of the course, based upon anti-patterns and patterns struck a lot of chords and highlighted that we could improve our approach in many areas. The course materials, which includes the book Sooner Safer Happier by Jonathan Smart et al., are based on reusable templates which can be translated to your context and are easy to understand and apply. The training itself, which was delivered virtually with attendees on my course from Europe, S.E. Asia and Australasia, was clearly and expertly delivered by the facilitators.”

“In the short time since attending the course, I have been able to introduce several new concepts to how we work that are improving our planning, specifically around linking strategy to execution, and we are also looking at how we can extend our business transformation into areas outside digital and technology through small experiments and encouraging innovators in order to attract early adopters to grow our organizational outcomes. For me, the BVSSH Patterns & Anti-Patterns course will be one of those pit spots that I look back on as a catalyst for our next steps to delivering improved value outcomes to our families and students.”

“This is a good course to help you to take your big ideas and break them down into attainable pieces of work that impact your business objectives.”

“Extremely relevant to our context. I enjoyed discussing and unpacking the patterns and concepts as a group. I learned a lot from these discussions.”

“What I loved about this session was that the theory was balanced with practical real-life examples you could apply in your work context. It really brought it to life for me. A massive thank you to our trainers.”

“This was a brilliant course covering all angles of the methodology, whilst also being interactive and with prompts to adapt knowledge in the current environment.”

“The interactive board game is a game changer. It really helps to bring all the concepts together. I found the Kanban system design course very interesting and really enjoyed the activities.”

“The methods for distinguishing classes of service and costs of delay were most useful, and our discussions on the impact to culture on literally everything. The training style and content makes it easy for participants to follow along and gain a better understanding. Also loved the cognitive biases shared.”