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Training and learning resources

Achieve better outcomes with our training programs and accessible learning resources. Choose from a range of

certified courses and workshops

The Value Outcome Leadership training exceeded expectations. The training reshaped my approach to a customer-centric focus, emphasizing nested outcomes and real value delivery. I learned how to make that happen in real terms, change in mindset and in how I approach value and drive value in the organisation.

Value Outcome Leadership Training Participant
Head of Product Innovation

Leadership Development Programme
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Leading for new Ways of Working 

This 3-month senior leadership programme is designed to build the principles, mindsets, and behaviours essential for leading impactful, lasting change.


Starting with a comprehensive 360° feedback process, the programme guides senior leaders through three modules, each followed by executive coaching and actionable strategies helping leaders gain the skills to foster new ways of working and deliver improved outcomes.​​

Module 1 -​​ Understanding Why, When and Behaviours

Explore the "why" behind change, discern when to apply agile, lean, or alternative approaches, and develop leadership behaviours that prioritise psychological safety and intentional action.

​​Each module includes real-world application, in engaging workshop style sessions and peer-supported learning within an exclusive cohort, helping leaders build confidence and consistency in their practice to deliver better outcomes. This programme equips senior leaders with the insight, tools, and community they need to drive meaningful change across their organisations.

​​Module 2 - Achieving Outcomes & Improving Flow

 

Dive into flow fundamentals, optimise for value, and shift from output to outcome-driven work with concepts like OKRs, value streams, and continuous improvement practices.

​​Module 3 - Embedding Change That Lasts

Learn strategies to make change stick by fostering a supportive environment, encouraging agency, and applying neuroscience principles for sustainable behaviour shifts.

Starting with a comprehensive 360° feedback loop from peers and colleagues, the programme guides senior leaders to reflect on the culture they are creating, engage with the content & inform impactful action planning

Expert support: 1hr of 1:1 executive coaching, between modules, for each candidate to discuss their vision, current state, options & obstacles and action plan 

Certified Training Courses
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Business Agility
Patterns and Antipatterns 

Learn from practical examples how to experiment with patterns in your context. Energise your organisation with a clear ‘why change’ narrative and jargon-free language.  

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Value Outcome Leadership Product Training

Role model the behaviours needed to optimise for value delivery, irrespective of the framework your organisation has chosen to use, to lead a high performance product team. 

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Team Foundations: Unlocking High Performance

Mobilise your high performance team with this industry accredited course. Establish trust as well as an understanding of the mindset, roles, principles and practices needed to operate with agility and improve flow, leading

to great customer outcomes.

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Kanban System Design  (KMP1)

As the world of work becomes more complex and accelerated, many organisations are seeking to improve how they deliver change...

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Kanban Systems Improvement (KMP2)

Completing Kanban Systems Improvement will see students awarded the Kanban Management Professional accreditation by Kanban University.

Kanban Systems Improvement takes...

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The Value Outcome Leadership training exceeded expectations. The training reshaped my approach to a customer-centric focus, emphasizing nested outcomes and real value delivery. I learned how to make that happen in real terms, change in mindset and in how I approach value and drive value in the organisation.

Value Outcome Leadership Training Participant
Head of Product Innovation

Leadership Coaching
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1 on 1 or Group
Coaching

Supercharge your progress with personalized 1:1 or small group coaching by Sooner Safer Happier authors. Navigate your unique challenges, applying insights and action to your daily operations to achieve your goals. 

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Fearless Organisation Psychological Safety Scan

Improve team effectiveness, with a practical and evidence based approach. Building an organization where team members feel safe to express ideas, take risks, and learn from failures can significantly impact engagement, retention, and resilience.

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Cultivating Psychological Safety

Foster an environment where everyone thrives and grows as part of a supportive and high-performing team.

Dive deep into specific elements of psychological safety, providing actionable strategies. Foster a culture of continuous improvement as teams reflect on their experiences and learning.

Half-day Team Workshops
Workshops
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This workshop will help you understand the sources of wait time and quantify the power of flow, leaving you with a comprehensive set of tools to take away and use in your organisation.

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Get the skills you need to achieve measurable improvements in your business outcomes, and deliver better value to your customers. Learn how to optimize performance, and drive meaningful outcomes within your organizations.

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Can you improve the value your portfolio generates?

Experience the difference between a traditional resource management style of PMO vs a focus on OKRs, Outcomes and Value. 

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Value Stream Workshop

Identify value being provided, who are the producers and consumers. Articulate a hypothesis about what your organisational value streams might be. This work shop will help you get started and embed principles to support an evolving approach to delivery of customer value.

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Metrics Dashboard Workshop

Create a culture of using data and insights for continuously improving ways of working and customer outcomes. Participants will gain hands-on experience and insights into the fundamental principles of building impactful dashboards.

Training Courses

Our Clients Include

Our clients
Why our training is different

Our courses are designed to maximise your learning outcomes. They are designed to enable participants to connect the learning to their own context, provide time to discuss and question using real-life stories, and to practise the concepts to demystify the theory. All of our courses heavily rely on case studies, group discussion, and practical scenarios-based exercises.

Our expert facilitators are able to spend more or less time on particular concepts as guided by participants so learning can be prioritised where it will be most valuable, and make sure that the core concepts are covered in the program.

Delivered virtually or in-person through back-of-the-room facilitation, we offer different training programs and courses that are engaging and interactive. Participants can sign-up for the publicly offered courses or private in-house sessions can be organised for groups within an organisation.

Join the movement and enhance your skills to deliver value sooner and safer with happier teams. Don’t wait to take action, start learning now!

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Our experience sets us apart

Our courses are delivered by deeply experienced Ways of Working practitioners with over 20 years of experience in the fields of telecom, healthcare, IT, financial services and more. With a passion for agile and lean practices, measurements and delivering Better Value Sooner Safer Happier, we share real-life stories that we have experienced first-hand to bring the learning outcomes to life.

Not only are we experienced practitioners, we are expert trainers and facilitators. Having delivered multiple training programs, we will ensure that you have fun, learn and can apply the concepts to your context.

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More training on offer through AWA

Certified Scrum Master (CSM)

 

Advanced Certified Scrum Master (A-CSM)

 

Agile Team Coach (ICP-ACC)

 

Enterprise Agile Coach Bootcamp (ICP-ENT & ICP-CAT)

Quick learns
Glossary Quick Learn

Download

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Value Stream Primer 

Organising for Value & Flow

The Sooner Safer Happier "Organising for Flow" 1-pager is a primer to get you started organising into cross functional teams focussed on improving the flow of value

Exercise

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Flow mapping

Flow mapping is a practical way to understand and improve the fundamental pillars of flow, quality, and happiness in your processes

Guide

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Living Memo

Living Memo as an artefact that captures the key data within the portfolio. We have seen this artefact be helpful to move away from detailed Business Cases at the Project Level to Outcome definition for the Value Stream.

Exercise

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Business outcome (OKR) writing

Are you looking for support to help shift your focus from output to outcome? Are you looking to experiment to keep up in today’s Age of Digital world? This simple exercise enables everyone to understand, measure and improve the identification and delivery of value.

Guide

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Sooner Safer Happier Book Guide

Explore the Sooner Safer Happier Book through the lens of outcomes you wish to achieve or chapter by chapter. Discover additional resources on topics covered in the book

Talk to us about
  • Enterprise operating model and organisation design

  • Team design

  • Value stream design and implementation

  • Lean portfolio management and OKRs

  • System of work and WoW

  • Governance, risk and compliance

  • Leading for better outcomes

  • High performing team

  • Enterprise transformation approach to change

Book a 15min call with one of the team to discuss your challenges and potential improvement approaches

Bestselling business agility book

An indispensable guide for leaders who truly want to transform

Jonathan Smart and co-authors, who are business agility practitioners, thought leaders, and coaches, reveal patterns and antipatterns to show how business leaders from every industry can help their organizations deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. It leaves no stone unturned by touching on how to change and how to lead with practical examples of what to consider.

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Contact us to get started

Fill in the form below if you have any questions or check out our consulting services.

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