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Sydney Lego

Measuring and Enabling Team Effectiveness with Simon Noone

 

September 12th, 2023


Q: You've had a real focus on team effectiveness, but yeah, my question is, are you looking beyond that and do you have an aspiration to look at more sort of value stream and more sort of ecosystem effectiveness?

A: Yeah, it's a really good question and we deliberately focused on naming around team effectiveness, because for the teams to be effective, the organisation needs to become effective.


So what we wanted to do was rather than it be a top-down, these are the things that we're going to do to improve because that's what a lot of organisations do. We'll do, you know, this is the transformation agenda that we're going to come up with, and we will then do that.  We felt that there was power and it's, it's yet to play out, but we felt that there was power in enabling the teams to have more of a voice to say, no, these are the things that are slowing us down, and giving them the platform to create more transparency, whether or not everyone always listens and inspects off the back of it,  but the framing was there for that to happen, and it might lead to. 


You know, value streams to think about might lead to how we improve the technical capabilities of the organisation because that slows us down.



Q: So did you have to make changes as to how teams were incentivized?


Q: So was there much resistance?


Q: My question would be around how much have you seen in terms of sharing teams who were going through this journey with other teams? And what was the form of sharing if it was happening? 


Q: How did you go about increasing the engagement on the team, and how did you measure it?


Q: How to measure metrics like enablement and engagement and enablement?


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