April 12th, 2022
Q: It seems to be the approach you are taking now fits in with your mindset then. So, what was it in the five years up until the last year and a half that had prevented you from making progress?
A: If I was to pick out an anti-pattern it’s that predeterministic mindset, the notion that we can predeterministic a solution and we just go linear and implement a design plan. That's never been the case and we have a history of long-running projects that could just continue to burn up cash and then fail to deliver and meet expectations. Something new was needed and that was suddenly the shift from those outputs and t faster and shorter outcomes was a better way to go.
Q: What was it that you needed? It sounded like you had great autonomy to pull apply and experiment. Was there any impediment to start and where did you get the green light that yes, you can do this?
Q: Does it feel like you're suddenly taking off now?
Q: Could you explain Jeremy England’s opinion on creating an environment and getting things aligned?
Q: Why have you chosen the book that measures what matters or the framework more than the book instead of other kinds of framework with OKRs? Do you feel that the measure was a matter of some deficits not doing software when it comes to a tactical point?