Kanban Systems Improvement (KMP2)
Completing Kanban Systems Improvement will see students awarded the Kanban Management Professional accreditation by Kanban University.
Kanban Systems Improvement takes what you learned in KSD and introduces you to successful strategies of scaling the benefits across teams of teams and the organisation as a whole, building adaptive capability responsive to changing customer demand and the internal and external business environment

Improving speed to delivery by focusing on the flow of value
Learn how to create a culture of continuous improvement and optimise your team's performance through the principles of flow. By visualising work, limiting work in progress, and stopping starting, you can streamline their workflows, reduce sources of delay, and create a laser focus on achieving their goals.
This workshop provides expert guidance on how to apply flow principles to your specific context, enabling you to boost productivity, reduce lead time, and improve efficiency. Additionally, by measuring for learning and using OpenSpace to pop the bubbles, you will gain valuable tools for ongoing improvement and collaboration.
Who is this course for?
This course is useful for those already using Kanban at a team level, have prior experience with Kanban, are currently on the KMP learning track. You have mastered the basics and want to take your implantation to the next level for your organisation.
Product Managers
Project Managers
Business Analysts and Developers
Scrum Product Owners
Agile Coaches and Consultants
Software teams and IT operators

Course Pricing
Northern & Western Europe, USA
Standard Pricing
£950 GBP Per Person
Earlybird Pricing
£875 GBP Per Person
What to expect
There are no prerequisites for joining this course.
What else is included?
• Free eBook “Kanban: Successful Evolutionary Change for your Technology Business” by David Anderson
• US$10 off of the eBook “Kanban From The Inside” by Mike Burrows
• Membership to the Sooner Safer Happier Slack channel giving access to our alumni community
• Kanban University certificate of attendance.
• Eligibility to become a member of Kanban University.
Course content
Learning Objectives - Course syllabus
Module 1:
Kanban as Evolutionary Change Method
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Assessing likelihood for resistance to change
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Behavioural science of change
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Describe and contrast evolutionary/invitational to managed/inflicted change approaches
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Marrying incumbent management frameworks with Kanban to get the best out of both
Module 2:
Kanban for the Enterprise
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See the Kanban method applied across the enterprise over multiples levels, in multiple dimensions from inception to delivery
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From Strategy to Portfolio/Programmes to Single Team & Service
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The 3 scaling principles and 3 scaling dimensions
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Upstream Kanban, Commitment Points and Downstream Kanban
Module 3:
Feedback Loops at all levels
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Learn how feedback loops and implementing cadences are key to managing improvement
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Evolve your current meeting schedule into useful reviews and informed decision point
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Participate in the design of appropriate feedback loops and see how they can mature and optimise
Module 4:
Improvement techniques at a deeper level
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Use Kanban to influence both demand and capability
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Effective data capture and analysis to understand service delivery characteristics, its work types and classes of service
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Better identify dependencies across services and understand delays, impacts and how to remediate
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Understand common cause and special cause variation and apply appropriate improvement strategies
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Managing bottlenecks and utilising the five focusing steps from the Theory of Constraints
Meet your trainer(s)

Matt Turner
Matt has over 20 years leading IT and business services, coaching and training teams in lean and agile practices, across various industries and sectors. Matt is fascinated by enterprise flow, the psychology of change, and behavioural economics. Accredited BVSSH and Kanban University Trainer. Contributing author of Agile an Unexpected Journey.